Heather Trafton brings broad clinical, operational and technical expertise and additional hands-on healthcare management experience to Arcadia’s leadership team
BURLINGTON, Mass., Oct. 17, 2019 /PRNewswire/ -- Population health management leader Arcadia.io today announced that accomplished value-based care expert and healthcare leader Heather Trafton, MBA, PA-C, has joined the company as its chief operating officer (COO). Trafton’s previous experience managing value-based care performance at national ACO Steward Health Care Network further reinforces Arcadia’s commitment to the economic success of healthcare organizations under value-based care. As COO, Trafton will oversee every aspect of Arcadia’s customer experience, from technical implementations of the market-leading population health management platform Arcadia Analytics to innovative partner programs. She brings a unique depth of experience to Arcadia and its enterprise customers, pairing 13 years of direct clinical experience in surgery and critical care with responsibility for some of the largest risk-based contracts in the country. Trafton was previously senior vice president and COO of National Operations at Steward Health Care Network (SHCN), one of the largest risk-bearing provider organizations and ACOs in the country. SHCN operates in 11 states and serves over 2.1 million paneled lives via its ACO and Health Plan. At SHCN, Trafton led network-wide performance on value-based contracts. She drove operations across six states for both the ACO and Health Plan. Managing a team of 500 employees in a complex and matrixed organization, Trafton led a range of population health programs focused on delivering value. She also guided operational performance improvement for payer-based risk contracts, driving the critical linkage between budget drivers and organizational efforts to improve quality, reduce risk, and reduce unnecessary and preventable resource expenditures for both the ACO and health plan. “As we continue our rapid growth, we are beyond thrilled to have such an accomplished healthcare leader join our team,” said Arcadia chief executive officer Sean Carroll. “Having already overseen the rollout of Arcadia Analytics across a highly-complex, multi-state network and developed new product capabilities in partnership with our team, Heather is ready to hit the ground running. She will strengthen our long-term customer partnerships centered on driving successful outcomes under value based care.” “As an Arcadia customer, I had firsthand insight into the innovative capabilities this technology leader has developed,” said Trafton. “I saw how Arcadia Analytics could be deployed to pilot value-based performance improvements and then scale them across a large network. I am excited to have the opportunity to help many more organizations overcome the uncertainty of evolving healthcare delivery and payment models to achieve success using population health management solutions.” Expert Guidance on Preparing for Downside Risk About Arcadia Media Contacts: Megan Smith, Senior Account Director, Amendola Communications for Arcadia
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