BELLEVUE, Wash., April 15 /PRNewswire/ -- Verus, Inc., http://www.verus-tech.com/, developer of online products for the healthcare sector, will introduce a new patient account management tool Wednesday. vPAC seamlessly integrates into hospital accounting systems at the account data level so that current patient account information is available online, twenty-four hours a day, seven days a week. This approach streamlines the billing process resulting in greater staff efficiency, increased revenues and improved patient satisfaction.
vPAC is an interactive web service that allows patients to fully manage their accounts. The tool posts account information, reminds patients of billing dates, calculates discounts based on prompt payment and connects patients with hospital staff via email for questions and concerns.
Improving the billing process
vPAC helps eliminate redundancies, streamline billing procedures and initiate ongoing process improvement. This gives healthcare providers the ability to increase revenue while measuring the product’s impact on financial performance and customer satisfaction -- all while creating brand-loyal patients.
vPAC also provides the following benefits: -- Reduces staffing costs associated with bill production, answering questions, processing checks, etc. -- Decreases A/R days and the percentage of accounts sent to collections -- Minimizes human errors in the billing process, eliminating rework and duplication of efforts
“Hospitals depend more and more on patient pay as a central component to the revenue mix,” remarked Tom Lawry, CEO of Verus. “vPAC simplifies patient bills and tracks those payments so that they realize a larger percentage of that revenue.” vPAC also adheres to the standards outlined in the Patient Friendly Billing(TM) project. Because bills are often the last interaction with a healthcare provider, they strongly shape the patient’s entire healthcare experience. By presenting bills in a way that the consumer understands and values, healthcare providers avoid turning the payment experience into a negative.
About Verus
Founded in 1996, the fundamental vision of Verus is to help hospitals and health systems plan, develop and manage web services that focus on growing revenue while enhancing the patient experience. Verus’ products address top- and bottom-line factors that impact revenue growth including receivables capture, staff time and hard cost reduction, and patient retention. Verus was recognized in 2001, 2002 and 2003 by the Puget Sound Business Journal as one of the top 25 Fastest Growing Private Companies in the Pacific Northwest and in 2003 as a Deleoitte Technology Fast 500. http://www.verus-tech.com/
Verus, Inc.
CONTACT: Briana Marrah, +1-206-285-5280, or brianam@parkerlepla.com, forVerus, Inc.
Web site: http://www.verus-tech.com/
