Proven Efficiency Improvements for Clients and New Product Developments Drive IDBS’ Market Growth In all areas of the business - market expansion, regional diversification and quality - the company has made significant advances in 2008. “Particularly encouraging has been the uptake of our solutions in regulated research environments such as drug metabolism, toxicology and process development,” continued Mr Kipling. “In addition the market gave a very positive reception to our chemistry tool set, which is competing strongly and replacing existing legacy solutions that have not kept pace with the changing environment within R&D.” He added: “We believe that our clients require increased efficiency and productivity from their data management solutions, particularly in these challenging times. With our clients already reporting 20-30% efficiency savings directly accountable to the implementation of our solutions, we will continue to work hard to maximize their benefit.”
Investing in Quality Product Offerings Unlike its competitors, IDBS continues to invest significantly in product development. “Our competitors believe that they can retain their market share and maintain customer satisfaction by freezing development or asking their customer base to fund even the most basic product improvements,” said Glyn Williams, VP of Product Management. “We believe that we serve our client base better by listening and investing up-front in the solutions we know they require, then offering real products with demonstrable value.” Technological choices and future-proofing will remain key considerations across the management of R&D data. Mr Williams added: “Our focus on data management as the underlying principal behind all our solutions has raised the bar for the entire market and has driven the evolution of the ELN.”
Award Winning Quality IDBS has provided a 30% increase in the rate of new functionality to the desktops of its 35,000 users and has demonstrated a continued focus on quality, reducing the requirement for service releases by 50%. In recognition of its activities in the electronic workbook area, IDBS was the recipient of the Select Science.Net Scientist’s Choice Award for its E-WorkBook Suite in 2008. Mr Williams commented: “The fact that this accolade was voted for by software users demonstrates that our solutions, and the way in which we do business, meet the needs of our clients. We aim to exceed those expectations in the year ahead.” IDBS was also the recipient of an award for the quality and innovation of its professional services by Frost and Sullivan.
IDBS expects further change in the R&D market in 2009. However, as Mr Kipling states: “The generation and management of data is at the core of the value of R&D organizations. Investment in a quality data infrastructure, that itself drives efficiency, will remain an imperative. Our existing solutions stand well placed to provide increased value for our clients in 2009 and to replace underperforming legacy solutions.”
About IDBS IDBS is a trusted provider of integrated data management software and service solutions to the life sciences industry. The company’s ActivityBase and E-WorkBook Suites provide gold standard chemistry and biology data support from target validation to GxP validated phases of the R&D process. The company supports long term relationships with the leading research organizations, maximizing the value of research data by enabling the capture, storage, sharing and use of data, while protecting intellectual property across the spectrum of research activities.
Headquartered in Guildford, UK, IDBS has worldwide coverage, with U.S. offices in California, New Jersey and Massachusetts, consultancy teams across Europe and a network which delivers IDBS products and advisory services across Asia. Founded in 1989, IDBS employs more than 170 people worldwide. For more information, please visit: www.idbs.com.
