Phreesia Announces Third Quarter Fiscal 2025 Results

ALL-REMOTE COMPANY/WILMINGTON, Del.--(BUSINESS WIRE)--Phreesia, Inc. (NYSE: PHR) (“Phreesia” or the “Company”) announced financial results today for the fiscal third quarter ended October 31, 2024.


“We are excited about the future here at Phreesia,” said CEO and Co-Founder Chaim Indig. “Our network continues to grow, adoption of our current offerings is increasing, and we are beginning to see the promise of new solutions we are investing in.”

Please visit the Phreesia investor relations website at ir.phreesia.com to view the Company’s Q3 Fiscal Year 2025 Stakeholder Letter.

Fiscal Third Quarter Ended October 31, 2024 Highlights

  • Total revenue was $106.8 million in the quarter, up 17% year-over-year.
  • Average number of healthcare services clients (“AHSCs”) was 4,237 in the quarter, up 15% year-over-year.
  • Total revenue per AHSC was $25,207 in the quarter, up 1% year-over-year. See “Key Metrics” below for additional information.
  • Healthcare services revenue per AHSC was $17,481 in the quarter, down 2% year-over-year. See “Key Metrics” below for additional information.
  • Net loss was $14.4 million in the quarter compared to net loss of $31.9 million in the same period in the prior year.
  • Adjusted EBITDA1 was $9.8 million in the quarter compared to negative $6.6 million in the same period in the prior year.
  • Net cash provided by operating activities was $5.8 million for the three months ended October 31, 2024, as compared to net cash used in operating activities of $6.3 million for the three months ended October 31, 2023.
  • Free cash flow2 was $1.6 million for the three months ended October 31, 2024, as compared to negative $11.6 million for the three months ended October 31, 2023.
  • Cash and cash equivalents as of October 31, 2024 was $81.7 million, a decrease of $5.8 million from January 31, 2024 and down $0.1 million from July 31, 2024.

Fiscal Year 2025 Outlook

We are narrowing our revenue outlook for fiscal 2025 to a range of $418 million to $420 million from a previous range of $416 million to $426 million, implying year-over-year growth of 17% to 18%.

We are updating our Adjusted EBITDA outlook for fiscal 2025 to a range of $34 million to $36 million from a previous range of $26 million to $31 million. Our outlook reflects our strong performance in the fiscal third quarter and our continued focus on margin improvement.

We are maintaining our expectation for AHSCs to reach approximately 4,200 for fiscal 2025, compared to 3,601 in fiscal 2024. We are maintaining our expectation for Total revenue per AHSC to increase in fiscal 2025 compared to the $98,944 we achieved in fiscal 2024.

Fiscal Year 2026 Outlook

We are introducing our revenue outlook for fiscal 2026. We expect revenue to be in the range of $472 million to $482 million. The revenue range provided for fiscal 2026 assumes no additional revenue from potential future acquisitions completed between now and January 31, 2026.

We are introducing our Adjusted EBITDA outlook for fiscal 2026. We expect Adjusted EBITDA to be in the range of $78 million to $88 million. The Adjusted EBITDA range provided for fiscal 2026 assumes continued improvement in operating leverage across the Company through focusing on efficiency.

We expect AHSCs to reach approximately 4,500 in fiscal 2026. Additionally, we expect Total revenue per AHSC in fiscal 2026 to increase from fiscal 2025.

We believe our $81.7 million in cash and cash equivalents as of October 31, 2024, along with cash generated in our normal operations, gives us sufficient flexibility to reach our fiscal 2025 and fiscal 2026 outlook. Additionally, our available borrowing capacity under our credit facility with Capital One provides us with an additional source of capital to pursue future growth opportunities not incorporated into our fiscal 2025 and fiscal 2026 outlook. As of October 31, 2024 we have no borrowings outstanding under our credit facility.

Non-GAAP Financial Measures

We have not reconciled our Adjusted EBITDA outlook to GAAP Net income (loss) because we do not provide an outlook for GAAP Net income (loss) due to the uncertainty and potential variability of Other (income) expense, net and (Benefit from) provision for income taxes, which are reconciling items between Adjusted EBITDA and GAAP Net income (loss). Because we cannot reasonably predict such items, a reconciliation of the non-GAAP financial measure outlook to the corresponding GAAP measure is not available without unreasonable effort. We caution, however, that such items could have a significant impact on the calculation of GAAP Net income (loss). For further information regarding the non-GAAP financial measures included in this press release, including a reconciliation of GAAP to non-GAAP financial measures and an explanation of these measures, please see “Non-GAAP financial measures” below.

Available Information

We intend to use our Company website (including our Investor Relations website) as well as our Facebook, X, LinkedIn and Instagram accounts as a means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD.

Forward Looking Statements

This press release includes express or implied statements that are not historical facts and are considered forward-looking within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or our future financial or operating performance and may contain projections of our future results of operations or of our financial information or state other forward-looking information. These statements include, but are not limited to, statements regarding: our future financial and operating performance, including our revenue, operating leverage, margins, Adjusted EBITDA, cash flows and profitability3; our ability to finance our plans to achieve our fiscal 2025 and fiscal 2026 outlook with our current cash balance and cash generated in the normal course of business; and our outlook for fiscal 2025 and fiscal 2026, including our expectations regarding revenue, Adjusted EBITDA, AHSCs and Total revenue per AHSC. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing,” or the negative of these terms or other comparable terminology, although not all forward-looking statements contain these words. Although we believe that the expectations reflected in these forward-looking statements are reasonable, these statements relate to future events or our future operational or financial performance and involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control, including, without limitation, risks associated with: our ability to effectively manage our growth and meet our growth objectives; our focus on the long-term and our investments in growth; the competitive environment in which we operate; our ability to comply with the covenants in our credit agreement with Capital One; changes in market conditions and receptivity to our products and services; our ability to develop and release new products and services and successful enhancements, features and modifications to our existing products and services; our ability to maintain the security and availability of our platform; the impact of cyberattacks, security incidents or breaches impacting our business; changes in laws and regulations applicable to our business model; our ability to make accurate predictions about our industry and addressable market; our ability to attract, retain and cross-sell to healthcare services clients; our ability to continue to operate effectively with a primarily remote workforce and attract and retain key talent; our ability to realize the intended benefits of our acquisitions and partnerships; and difficulties in integrating our acquisitions and investments; and other general, market, political, economic and business conditions (including from the results of the 2024 U.S. presidential and congressional elections and the warfare and/or political and economic instability in Ukraine, the Middle East or elsewhere). The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those listed or described in our filings with the Securities and Exchange Commission (“SEC”), including in our Quarterly Report on Form 10-Q for the fiscal quarter ended October 31, 2024 that will be filed with the SEC following this press release. The forward-looking statements in this press release speak only as of the date on which the statements are made. We undertake no obligation to update, and expressly disclaim the obligation to update, any forward-looking statements made in this press release to reflect events or circumstances after the date of this press release or to reflect new information or the occurrence of unanticipated events, except as required by law.

This press release includes certain non-GAAP financial measures as defined by SEC rules. We have provided a reconciliation of those measures to the most directly comparable GAAP measures, with the exception of our Adjusted EBITDA outlook for the reasons described above.

Conference Call Information

We will hold a conference call on Monday December 9, 2024 at 5:00 p.m. Eastern Time to review our fiscal 2025 third quarter financial results. To participate in our live conference call and webcast, please dial (800) 715-9871 (or (646) 307-1963 for international participants) using conference code number 7404611 or visit the “Events & Presentations” section of our Investor Relations website at ir.phreesia.com. A replay of the call will be available via webcast for on-demand listening shortly after the completion of the call, at the same web link, and will remain available for approximately 90 days.

About Phreesia

Phreesia is a trusted leader in patient activation, giving providers, life sciences companies and other organizations tools to help patients take a more active role in their care. Founded in 2005, Phreesia enabled approximately 150 million patient visits in 2023—more than 1 in 10 visits across the U.S.—scale that we believe allows us to make meaningful impact. Offering patient-driven digital solutions for intake, outreach, education and more, Phreesia enhances the patient experience, drives efficiency and improves healthcare outcomes.

Phreesia, Inc.

Consolidated Balance Sheets

(in thousands, except share and per share data)

October 31, 2024

January 31, 2024

(Unaudited)

Assets

Current:

Cash and cash equivalents

$

81,740

$

87,520

Settlement assets

25,046

28,072

Accounts receivable, net of allowance for doubtful accounts of $1,468 and $1,392 as of October 31, 2024 and January 31, 2024, respectively

71,408

64,863

Deferred contract acquisition costs

362

768

Prepaid expenses and other current assets

11,017

14,461

Total current assets

189,573

195,684

Property and equipment, net of accumulated depreciation and amortization of $87,861 and $76,859 as of October 31, 2024 and January 31, 2024, respectively

25,973

16,902

Capitalized internal-use software, net of accumulated amortization of $53,210 and $45,769 as of October 31, 2024 and January 31, 2024, respectively

51,322

46,139

Operating lease right-of-use assets

1,656

266

Deferred contract acquisition costs

450

986

Intangible assets, net of accumulated amortization of $7,536 and $4,925 as of October 31, 2024 and January 31, 2024, respectively

29,014

31,625

Goodwill

75,845

75,845

Other assets

1,870

2,879

Total Assets

$

375,703

$

370,326

Liabilities and Stockholders’ Equity

Current:

Settlement obligations

$

25,046

$

28,072

Current portion of finance lease liabilities and other debt

8,866

6,056

Current portion of operating lease liabilities

1,021

393

Accounts payable

15,870

8,480

Accrued expenses

29,080

37,130

Deferred revenue

22,188

24,113

Other current liabilities

7,130

5,875

Total current liabilities

109,201

110,119

Long-term finance lease liabilities and other debt

10,292

5,400

Operating lease liabilities, non-current

840

134

Long-term deferred revenue

199

97

Long-term deferred tax liabilities

446

270

Other long-term liabilities

133

2,857

Total Liabilities

121,111

118,877

Commitments and contingencies

Stockholders’ Equity:

Preferred stock, undesignated, $0.01 par value - 20,000,000 shares authorized as of both October 31, 2024 and January 31, 2024; no shares issued or outstanding as of both October 31, 2024 and January 31, 2024

Common stock, $0.01 par value - 500,000,000 shares authorized as of both October 31, 2024 and January 31, 2024; 59,439,197 and 57,709,762 shares issued as of October 31, 2024 and January 31, 2024, respectively

594

577

Additional paid-in capital

1,094,629

1,039,361

Accumulated deficit

(795,106

)

(742,969

)

Accumulated other comprehensive loss

(5

)

Treasury stock, at cost, 1,355,169 shares as of both October 31, 2024 and January 31, 2024

(45,520

)

(45,520

)

Total Stockholders’ Equity

254,592

251,449

Total Liabilities and Stockholders’ Equity

$

375,703

$

370,326

Phreesia, Inc.

Consolidated Statements of Operations

(Unaudited)

(in thousands, except share and per share data)

Three months ended
October 31,

Nine months ended
October 31,

2024

2023

2024

2023

Revenue:

Subscription and related services

$

49,363

$

42,595

$

144,717

$

119,783

Payment processing fees

24,704

23,218

77,064

71,102

Network solutions

32,733

25,806

88,351

70,409

Total revenues

106,800

91,619

310,132

261,294

Expenses:

Cost of revenue (excluding depreciation and amortization)

17,854

15,529

49,720

44,885

Payment processing expense

16,683

15,410

51,648

47,352

Sales and marketing

30,071

36,478

92,266

111,135

Research and development

29,315

28,544

87,738

82,484

General and administrative

19,633

20,240

58,182

61,105

Depreciation

3,566

4,483

11,011

13,231

Amortization

3,521

2,980

10,052

8,003

Total expenses

120,643

123,664

360,617

368,195

Operating loss

(13,843

)

(32,045

)

(50,485

)

(106,901

)

Other expense, net

(144

)

(47

)

(261

)

(39

)

Interest income, net

26

523

311

2,027

Total other (expense) income, net

(118

)

476

50

1,988

Loss before provision for income taxes

(13,961

)

(31,569

)

(50,435

)

(104,913

)

Provision for income taxes

(442

)

(372

)

(1,702

)

(1,326

)

Net loss

$

(14,403

)

$

(31,941

)

$

(52,137

)

$

(106,239

)

Net loss per share attributable to common stockholders, basic and diluted

$

(0.25

)

$

(0.58

)

$

(0.91

)

$

(1.96

)

Weighted-average common shares outstanding, basic and diluted

57,891,591

55,251,074

57,358,637

54,139,555

(1) Our potential dilutive securities have been excluded from the computation of diluted net loss per share as the effect would be to reduce the net loss per share. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same.

Phreesia, Inc.

Consolidated Statements of Comprehensive Loss

(Unaudited)

(in thousands)

Three months ended
October 31,

Nine months ended
October 31,

2024

2023

2024

2023

Net loss

$

(14,403

)

$

(31,941

)

$

(52,137

)

$

(106,239

)

Other comprehensive loss, net of tax:

Change in foreign currency translation adjustments, net of tax

(3

)

(5

)

Other comprehensive loss, net of tax

(3

)

(5

)

Comprehensive loss

$

(14,406

)

$

(31,941

)

$

(52,142

)

$

(106,239

)

Phreesia, Inc.

Consolidated Statements of Cash Flows

(Unaudited)

(in thousands)

Three months ended
October 31,

Nine months ended
October 31,

2024

2023

2024

2023

Operating activities:

Net loss

$

(14,403

)

$

(31,941

)

$

(52,137

)

$

(106,239

)

Adjustments to reconcile net loss to net cash provided by (used in) operating activities:

Depreciation and amortization

7,087

7,463

21,063

21,234

Stock-based compensation expense

16,525

17,963

49,813

53,749

Amortization of deferred financing costs and debt discount

62

84

174

253

Cost of Phreesia hardware purchased by customers

571

582

1,248

1,232

Deferred contract acquisition costs amortization

1,322

235

1,706

855

Non-cash operating lease expense

207

142

568

484

Deferred taxes

57

39

176

181

Changes in operating assets and liabilities:

Accounts receivable

(10,141

)

(991

)

(6,558

)

(3,361

)

Prepaid expenses and other assets

1,005

(1,530

)

4,286

(761

)

Deferred contract acquisition costs

(552

)

(765

)

Accounts payable

6,948

1,189

5,198

(1,226

)

Accrued expenses and other liabilities

(3,655

)

469

(6,202

)

6,530

Lease liabilities

(202

)

(232

)

(622

)

(884

)

Deferred revenue

954

218

(1,823

)

(1,347

)

Net cash provided by (used in) operating activities

5,785

(6,310

)

16,125

(29,300

)

Investing activities:

Acquisitions, net of cash acquired

(10,406

)

(14,279

)

Capitalized internal-use software

(3,566

)

(4,069

)

(11,112

)

(13,889

)

Purchases of property and equipment

(616

)

(1,242

)

(5,919

)

(3,344

)

Net cash used in investing activities

(4,182

)

(15,717

)

(17,031

)

(31,512

)

Financing activities:

Proceeds from issuance of common stock upon exercise of stock options

17

250

583

925

Treasury stock to satisfy tax withholdings on stock compensation awards

(1,451

)

(12,176

)

Proceeds from employee stock purchase plan

840

919

2,443

2,782

Finance lease payments

(1,895

)

(1,729

)

(5,170

)

(5,156

)

Constructive financing

1,688

Principal payments on financing agreements

(304

)

(273

)

(888

)

(318

)

Debt issuance costs and loan facility fee payments

(152

)

(250

)

Financing payments of acquisition-related liabilities

(309

)

(1,673

)

Net cash used in financing activities

(1,651

)

(2,284

)

(4,857

)

(12,505

)

Effect of exchange rate changes on cash and cash equivalents

(10

)

(17

)

Net decrease in cash and cash equivalents

(58

)

(24,311

)

(5,780

)

(73,317

)

Cash and cash equivalents – beginning of period

81,798

127,677

87,520

176,683

Cash and cash equivalents – end of period

$

81,740

$

103,366

$

81,740

$

103,366

Supplemental information of non-cash investing and financing information:

Right of use assets acquired in exchange for operating lease liabilities

$

$

346

$

1,958

$

346

Property and equipment acquisitions through finance leases

$

6,847

$

371

$

13,709

$

7,438

Purchase of property and equipment and capitalized software included in current liabilities

$

3,508

$

2,911

$

3,508

$

2,911

Capitalized stock-based compensation

$

343

$

309

$

1,006

$

1,023

Issuance of stock to settle liabilities for stock-based compensation

$

2,853

$

3,420

$

10,679

$

10,641

Issuance of stock as consideration in business combinations

$

$

30,645

$

$

35,321

Deferred consideration liabilities payable in business combinations

$

$

10,294

$

$

10,294

Capitalized software acquired through vendor financing

$

$

$

$

2,047

Cash paid for:

Interest

$

595

$

295

$

1,459

$

649

Income taxes

$

549

$

$

2,559

$

48

Non-GAAP Financial Measures

This press release and statements made during the above-referenced webcast may include certain non-GAAP financial measures as defined by SEC rules.

Adjusted EBITDA is a supplemental measure of our performance that is not required by, or presented in accordance with, GAAP. Adjusted EBITDA is not a measurement of our financial performance under GAAP and should not be considered as an alternative to net income or loss or any other performance measure derived in accordance with GAAP, or as an alternative to cash flows from operating activities as a measure of our liquidity. We define Adjusted EBITDA as net income or loss before interest income, net, provision for income taxes, depreciation and amortization, and before stock-based compensation expense and other expense, net.

We have provided below a reconciliation of Adjusted EBITDA to net loss, the most directly comparable GAAP financial measure. We have presented Adjusted EBITDA in this press release and our Quarterly Report on Form 10-Q to be filed after this press release because it is a key measure used by our management and board of directors to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, we believe that the exclusion of the amounts eliminated in calculating Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core business. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and board of directors. We have not reconciled our Adjusted EBITDA outlook to GAAP Net income (loss) because we do not provide an outlook for GAAP Net income (loss) due to the uncertainty and potential variability of Other (income) expense, net and (Benefit from) provision for income taxes, which are reconciling items between Adjusted EBITDA and GAAP Net income (loss). Because we cannot reasonably predict such items, a reconciliation of the non-GAAP financial measure outlook to the corresponding GAAP measure is not available without unreasonable effort. We caution, however, that such items could have a significant impact on the calculation of GAAP Net income (loss).

Our use of Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our financial results as reported under GAAP. Some of these limitations are as follows:

  • Although depreciation and amortization expense are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements;
  • Adjusted EBITDA does not reflect: (1) changes in, or cash requirements for, our working capital needs; (2) the potentially dilutive impact of non-cash stock-based compensation; (3) tax payments that may represent a reduction in cash available to us; or (4) interest income, net; and
  • Other companies, including companies in our industry, may calculate Adjusted EBITDA or similarly titled measures differently, which reduces its usefulness as a comparative measure.

Because of these and other limitations, you should consider Adjusted EBITDA along with other GAAP-based financial performance measures, including various cash flow metrics, net loss, and our GAAP financial results.

Contacts

Investor Relations Contact:

Balaji Gandhi
Phreesia, Inc.
investors@phreesia.com
(929) 506-4950

Media Contact:

Nicole Gist
Phreesia, Inc.
nicole.gist@phreesia.com
(407) 760-6274

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